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| MANAGEMENT SKILLS |
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| Coaching, Mentoring, Training |
Description:
- This program will help managers and supervisors understand the different roles and responsibilities of
coaching, mentoring, and training.
Participants Will Learn:
- To identify preferred leadership and communication style.
- How style impacts your ability to be motivational.
- Insight into how the rest of your team leads and communicates.
- To recognize when your staff needs coaching and when they need training.
- Use of competency testing to benchmark skills.
- How to avoid the five DEADLY sins of management that kill motivation.
You will leave with:
- The tools to help you decide on the right course of action for each situation.
- An understanding of the eight most important things to employees.
- Powerful resources you can give your staff to improve productivity.
During this session, you will have the opportunity to ask questions that directly relate to the challenges you
face motivating your staff. You will be given the opportunity to test your strategies with your peer group and
receive valuable feedback. Fast and effective, this valuable session will help you build on your management
skills.
Interactive:
- Through brain based accelerated learning techniques, participants use the information every 30 minutes,
ensuring that everyone has a chance to use the methods introduced. The participants are involved in group,
and individual activities as their skills increase.
Practical Application:
- Adult education is only valuable when it can make a difference on the job the next day. Our unique
homework plan can ensure that participants will think about the material for weeks.
Format:
- Training will take place on the premises of the client or another location selected.
Fees:
- Our fees for training services are billed at $150 per student per day, subject to a minimum fee of
$2,500 per day plus out-of- pocket expenses, including airfare, hotel, transportation and training
facilities.
Duration:
Contact:
| Karen Rutherford | Telephone: (416) 368-7990 |
| 200 University Avenue, | Facsimile: (416) 368-0886 |
| 14th Floor | E-Mail: training@cooksonwalker.on.ca |
| Toronto, Ontario | |
| M5H 3C6 | |
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Related Training Seminars:- Managing Effort: Getting Results
This program is designed to help managers improve performance and results through training, coaching and facilitating the development of their staff as responsible self-managers. - Activity Based Selling (ABS™)
This program teaches systems that will provide brokerage owners and sales and service managers with everything they need to develop producers and commercial lines CSRs to excel at selling and servicing new and existing business. - Strategic Thinking and the Skill of Mind Mapping
Mind Mapping is an effective, easy-to-learn skill that has multiple applications in a business environment. - Dealing with Difficult People
Every day in the work place, we are expected to manage relationships, which may involve stressful interactions with people and/or situations.
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