LEADERSHIP	SELECT ANOTHER COURSE Management Skills:    - Managing Effort: Getting Results    - Activity Based Selling (ABS™)    - Coaching, Mentoring, Training    - Strategic Thinking and the Skill of Mind Mapping    - Dealing with Difficult People Leadership Skills:    - Introduction to Leadership    - Visionary Leadership    - Executive Training    - Merging Cultures Customer Service:    - CSRS™    - Advanced CSRS™    - Getting the Basics Right!    - What To Do When Things Go Wrong!    - Tone is Everything Risk Management:    - Business Continuity Planning - A Risk Management Approach    - Communicating During a Crisis Sales Programs:    - Training Insurance Producer Systems (TIPS™)    - Advanced TIPS™    - The ABC's of Seminar Selling    - Introduction to Principled Negotiation Miscellaneous:    - Strong Mind Strong Body    - Learn to Learn    - AccelaReading    - The Gift of Time
Merging Cultures
Description: When organizations merge, there are often two very different cultures brought together. This program helps leaders understand where corporate culture comes from and how individual "values" impact day-to-day operations. Topics Include: Defining your values. Understanding the origin of corporate values. Creating shared values for growth and profit. Designing simple measuring programs to help staff understand the shift required. Group thinking -- the advantages and disadvantages. Participants Will Learn: The impact of values on corporate culture. How to compare different values and arrive at a new consensus. How to identify and develop leaders at all levels to improve productivity. How to communicate your Vision. Interactive: Through brain based accelerated learning techniques, participants use the information every 30 minutes, ensuring that everyone has a chance to use the methods introduced. The participants are involved in group, and individual activities as their skills increase. Practical Application: Adult education is only valuable when it can make a difference on the job the next day. Our unique homework plan can ensure that participants will think about the material for weeks. Format: Training will take place on the premises of the client or another location selected. Fees: Our fees for training services are billed at $150 per student per day, subject to a minimum fee of $2,500 per day plus out-of-pocket expenses, including airfare, hotel, transportation and training facilities. Duration: 1 day. Contact: Karen Rutherford Telephone: (416) 368-7990 200 University Avenue, Facsimile: (416) 368-0886 14th Floor E-Mail: training@cooksonwalker.on.ca Toronto, Ontario M5H 3C6