LEADERSHIP SKILLS	SELECT ANOTHER COURSE Management Skills:    - Managing Effort: Getting Results    - Activity Based Selling (ABS™)    - Coaching, Mentoring, Training    - Strategic Thinking and the Skill of Mind Mapping    - Dealing with Difficult People Leadership Skills:    - Introduction to Leadership    - Visionary Leadership    - Executive Training    - Merging Cultures Customer Service:    - CSRS™    - Advanced CSRS™    - Getting the Basics Right!    - What To Do When Things Go Wrong!    - Tone is Everything Risk Management:    - Business Continuity Planning - A Risk Management Approach    - Communicating During a Crisis Sales Programs:    - Training Insurance Producer Systems (TIPS™)    - Advanced TIPS™    - The ABC's of Seminar Selling    - Introduction to Principled Negotiation Miscellaneous:    - Strong Mind Strong Body    - Learn to Learn    - AccelaReading    - The Gift of Time
Executive Training
Description: Brokerage owners will understand the importance of communicating goals effectively to staff and sharing results. Good leaders must understand that their every move and action speaks to staff, with a direct effect on productivity. The goal of this session is to help executives articulate their Vision in a way that the staff can understand and support. The importance of the "Triple Bottom Line" will be addressed. Participants Will Learn: Strategic and annual planning. Management and staff roles. To identify skills acquired and skills still needed. How to avoid errors and omissions. To develop an effective Vision statement. How to leverage busines relationships into strategic partnerships. Key financial reports. Successful broker models. What comprises added value service and how to provide it. 360-degree evaluations, what they are and why they work. Avoiding crisis management. The skill of dialogue with colleges and underwriters. Coaching/mentoring, the skill and how to develop it. Meet an underwriter and see how you can jointly save time. Chaos theory and the benefits it can offer. How to anticipate change. Building effective training for the future. Recruiting for the future. Understanding the benefits of psychometric testing. Gaining an introduction to Principled Negotiation. Meeting an underwriter and showing them why you're special. How to develop profitable growth. Risk management processes. Interactive: Through brain based accelerated learning techniques, participants use the information every 30 minutes, ensuring that everyone has a chance to use the methods introduced. The participants are involved in group, and individual activities as their skills increase. Practical Application: Adult education is only valuable when it can make a difference on the job the next day. Our unique homework plan can ensure that participants will think about the material for weeks. Format: Training will take place on the premises of the client or another location selected. Fees: Our fees for training services are billed at $150 per student per day, subject to a minimum fee of $2,500 per day plus out-of-pocket expenses, including airfare, hotel, transportation and training facilities. Duration: 3 days. Contact: Karen Rutherford Telephone: (416) 368-7990 200 University Avenue, Facsimile: (416) 368-0886 14th Floor E-Mail: training@cooksonwalker.on.ca Toronto, Ontario M5H 3C6